Returns
To initiate a return, please follow the instructions below:
- Log in to my.amsons.co.uk using the email address you used to place the order.
- Select the order you wish to return then click Request Return.
- Fill out the return request form and then click Request Teturn
- Our team will then review your return request and contact you within 10 days with the next steps.
Important: Please do not ship your return to us until you have recieved the email approval and instruction to do so. Any packages sent to us without approval will get destroyed upon reciept and Amsons will not cover the cost of any losess.
Full-priced items may be returned or exchanged within 14 calendar days of the purchase date.
Sale items are non-returnable.
- Sale items
We offer exchange only for any unworn items returned in their original condition, with tags and packing intact, within 28 days of purchase.
Alternatively, you can recieve a credit note (voucher).
No exchanges are premitted on clearance items.
This return policy is in addition to and does not effect your statutory rights.
For further assistance regarding the return policy, please ask a member of staff.