Returns & Refunds

Return & Exchange Period

Full-priced items may be returned or exchanged within 14 working days of the purchase date.

Items must come back in a resellable condition.

Sale items are strictly non-returnable.

Non-Returnable Items
  • Sale items
How to Initiate a Return

To initiate a return, please follow the instructions below:

  1. Send an email to info@amsons.co.uk or use our contact form.
  2. Tell us what you would like to return or exchange.
  3. Once the team has confirmed your return, send the item(s) back to the address below with a note of your order details.
  4. Once we receive your return/exchange, we will check it; when approved, the refund will be issued to the original payment method.
  5. Important: Do not ship without an approval email — this may void your return.
  6. Return shipping costs are your responsibility.
Return Address

Please return approved items (recorded/signed-for) to:

Amsons Islamic Store
351–355 Coventry Road
Birmingham
B10 0SN

Items are your responsibility until signed for at our store.