Frequently Asked Questions
First class signed – Delivered within 1‑3 working days
Royal Mail 24 – Delivered within 24 hours
Royal Mail 48 – Delivered within 48 hours
Special Delivery Guaranteed by 1:00 pm – Next-day delivery by 1:00 pm
Yes, we do ship internationally. However, perfumes, fragile, and flammable items cannot be shipped abroad
You can call us on 0121 773 6446 (10:00 am–7:00 pm everyday) or email us at info@amsons.co.uk
Please contact us immediately and we will arrange a replacement or return
Email or call us as soon as possible — we dispatch orders quickly
Mostly yes. Some price differences may apply during promotions or sales
We offer standard next day delivery on all uk orders before 3pm, international orders and colect from any of our stores
Collection address is included in your confirmation email. Alternate pickups can be arranged
Full‑price items can be returned or exchanged within 7 working days. Sale items only if faulty
We have partnered with DPD, for the best online delivery experience.
We offer next day dispatched same day upto 3pm and Monday - Friday.
International Europe: 3-7 working days
International rest of the world: 10-15 working days.
PayPal allows you to split your purchase into 3 payments over 3 months
Still have a question?
Let us know below and we’ll get back to you as soon as possible.