Frequently Asked Questions

First class signed – Delivered within 1‑3 working days
Royal Mail 24 – Delivered within 24 hours
Royal Mail 48 – Delivered within 48 hours
Special Delivery Guaranteed by 1:00 pm – Next-day delivery by 1:00 pm

Yes, we do ship internationally. However, perfumes, fragile, and flammable items cannot be shipped abroad

You can call us on 0121 773 6446 (10:00 am–7:00 pm everyday) or email us at info@amsons.co.uk

Please contact us immediately and we will arrange a replacement or return

Email or call us as soon as possible — we dispatch orders quickly

Mostly yes. Some price differences may apply during promotions or sales

We offer standard next day delivery on all uk orders before 3pm, international orders and collect from any of our stores

Collection address is included in your confirmation email. Alternate pickups can be arranged

Full‑price items can be returned or exchanged within 7 working days. Sale items only if faulty

We have partnered with DPD, for the best online delivery experience.
We offer next day dispatched same day upto 3pm and Monday - Friday.
International Europe: 3-7 working days
International rest of the world: 10-15 working days.

PayPal allows you to split your purchase into 3 payments over 3 months

Klarna lets you shop now and pay later. You can split your purchase into interest-free instalments or choose to pay after delivery, depending on the option available at checkout. Klarna offers flexible payment plans, with clear reminders and no interest when payments are made on time.

Clearpay lets you spread the cost of your purchase into 4 interest-free payments. The first payment is taken at checkout, with the remaining three automatically collected every two weeks. There’s no interest when payments are made on time.

Still have a question?

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